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Trying to get lawyers to automate or outsource work is so painful that it makes me ache. I pitch the idea of automating workflows and creating document automations and I’m told how most of what’s produced is customized so automation is a waste of time, or I get snickers and am told “it can’t be done”.
Oddly, the same lawyers who are stressed about having too much work and generating too little revenue resist the automation and outsourcing of much of the work causing the stress.
But it gets weirder. Those same lawyers, resistant to the idea of dumping “legal work” suddenly jump on automating certain work they think of as “non-legal work”.