How to Protect Your Client’s Secrets in E-mail


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You’ve got to send sensitive information electronically.  On a daily basis, you transmit Social Security numbers, credit card information, and other data that, if mishandled, could result in identify theft.

Many of us e-mail the information back and forth without a second thought or concern.

Sadly, our e-mail is actually pretty insecure. We’re protected by the volume of e-mail in the system, but a persistent intruder could intercept our e-mail and capture that sensitive information.

E-mail is, to the technologically sophisticated, kind of like sending a postcard through the US mail. Your postcard probably won’t be read by anyone, but it could be.

You might feel that prudence requires you to find a secure system for sending sensitive information. Sometimes you’re going to have a client who insists on a secure solution. You may even be subject to rules in your jurisdiction requiring that you protect your client’s data.

What to do? You could encrypt your e-mail to the client, but setting up and managing encryption is a pain and can be expensive if you have a vendor provide the service for you.

Lockify solves the problem. The software is in beta right now, and you can request an invite.

With Lockify, you enter your message, which is then automatically encrypted. You’ll be given a link to the message that you can send to your client. The client can access the message after verifying his or her identity by answering a secret question you’ve previously arranged or by having a verification code sent to the mobile phone number you’ve provided. The link will expire in a few days.

It’s secure, it’s easy, and, for now anyway, it’s free.

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