Client is upset.
“She’s crazy,” says the lawyer.
Client is upset.
“He just wants us to work for free,” says the lawyer.
Client is upset.
“She doesn’t like what the judge did,” says the lawyer.
Client is upset.
Where is the lawyer who says: “I own the relationship. I’m responsible for the relationship. My mission is to make the client happy.”?
The one who takes responsibility for the client’s satisfaction wins at this game. The others are short-timers; they’re just passing through.
Which lawyer are you?
