This is the marketing plan for those who don’t have a marketing plan.
You don’t need this plan if you’ve already got something good going on. If you’re doing it, doing it, and doing it, then just keep doing it.
If you’re busy executing your plan, don’t mind me today. In fact, you can stop reading right now.
Of course, you won’t stop. You’re not that kind of lawyer.
You’re still reading because you want to be sure I won’t say something useful. That fear of missing out is part of what drives your success. So feel free to join me today for this journey.
Today, I’ll outline a marketing plan for your law practice for the coming year.
It’s a simple plan. It’s a plan that works. There are no radical ideas. The tactics are proven.
This law firm marketing plan will take a newbie from zero to three hundred thousand in the first year. It will also take a million-dollar practice to a much higher level.
It works for nearly anyone.
Follow this plan and you’ll get results. In fact, the only way you won’t get results is if you ignore my prescription.
Reading the plan is not enough. Following the plan is the only way it works.
Only you can decide whether you’re committed to your financial success. I’ll show you the way, but I can’t set the alarm, roll you out of bed, or make the coffee.
You’ve got to be the driver on this journey.
If you’re fired up and ready to go, scroll down to “January” and you’re off.
But if you want to exponentially increase the return on your investment, keep reading from here. “January” will still be there when you finish.
Faster progress with vision
Marketing works. Following the plan I’ve set out below will deliver clients.
But will they be the clients you really want? Will you end up doing the work you enjoy? Will the revenue be profitable?
Most lawyers only answer these questions after they attract new business. The new business turns out not to be the business they want (they realize this later). Usually they discover this because they’re busy and broke.
Wouldn’t you rather short-cut that cycle and figure out your practice before you mess it up?
Instinctively, we understand the need to create a plan. We know that it’s risky to put off decisions.
We’re aware of our own lack of clarity as we accept different kinds of clients with different kinds of problems. We find ourselves accepting work we aren’t suited for. We know we’ll regret our decisions.
But we’re worried about staying busy so we defer decisions about our vision for the business.
“If you don’t know where you are going, any road will get you there.” – Lewis Carroll
Investing time in a vision is ultimately a time-saver. In fact, deciding where you’re going before you start moving is the best way to become more efficient and prevent waste. That’s why the free Rosen’s Rules course spends so much time on the topic.
Spend some time watching the video for rule number two and create your vision before you head down the marketing road.
The secret marketing sauce: The two stories
Your marketing message doesn’t have to be perfectly clear to work.
Even an amateur will get the basics right and see some results. The brand new marketer quickly figures out how to communicate “This is my name, this is what I offer.” It’s pretty easy to get that part right.
But a marketing message that resonates will travel further and cost less to deliver. Optimizing your message means you can spend less time and less money spreading the word because your words are more powerful.
A good story spreads fast. It’s amplified when others tell the story on your behalf. Word of mouth is the most powerful, efficient, and effective form of marketing. A good story gets people talking.
There are two stories you should tell. First, tell your client’s story. Describe what it feels like to have their problem. Second, tell your story. Explain how you came to be the right person, in the right place, at the right time to help.
Tell your clients’ story
Articulate the problem. Show them that you understand. Tell them what’s it’s like to be in their shoes. Demonstrate empathy with your marketing message.
Most importantly, explain what it feels like to be going through their problem. Use your knowledge of their story and their problem to articulate it better than they could themselves.
When prospective clients believe you fully appreciate their problem, they will automatically believe you also know the solution.
Leave them with that “fly on the wall” feeling. Make them wonder whether you’ve been watching their lives unravel. Make it clear you know what happened and you know what’s next. Tell them their own story as part of your marketing message.
Tell your story, too
Prospective clients have a hard time judging you based on your legal talents and skills. They’re not qualified to assess your expertise. They’ll trust you because of your story, if you’re willing to tell it.
- They want to know who you are, what you’re about, and why you do what you do.
- They want to know what you’re made of and how that core part of you translates into the solution to their problem.
- They want to know what you care about and why.
- They want to understand how you already know so much about their life, their problem and why you’re on this mission to help.
They want to understand what makes you tick. They want to know what you feel, why you feel it, and how that energy translates into getting them results. They want you to explain how your story intersects with theirs.
Once you’ve figured out what these two stories are, tell them whenever you can – in articles, in speeches, whenever you’re interacting with people. The words of these stories matter, but it’s even more important to feel their truth in your bones.
Telling both stories isn’t easy, which is why most lawyer marketing is “John Doe – Injury Law – Phoenix” repeated over and over. If you find a powerful way to tell these two stories, others will share your message.
Numbers, goals, and deadlines impact results
Some marketing advisors say “If you can’t measure it, don’t do it.”
I agree with the spirit of that advice. But if we quit doing all the things that didn’t come with solid metrics, most of us wouldn’t market our businesses at all.
It can be tough to track the origin of our clients. We ask them how they found us, but they can’t remember. Or they do remember, but they get it wrong.
One client says she found you on “the internet.” Later you discover she found your website because her cousin sent her a link to one of your articles. The cousin bookmarked your page because of his minister’s recommendation. The minister heard you speak at the Rotary Club.
Good luck tracking that.
Still, tracking is worthwhile. Collecting data gives you a general sense of what works and what doesn’t.
Double down on the tactics that generate business. Abandon the ones that fail. Over time you’ll become more efficient.
It’s possible to get very scientific about your marketing. You can create measurable funnels and track prospective clients as they progress toward retaining your firm.
That data can have a powerful impact on your success. But don’t let your inability to numerically verify the value of your effort paralyze you. Act now, then measure later when you have the time to track your results.
While measurement can wait, deadlines can’t.
Let’s face it: we’re deadline-driven people. We meet the hard deadlines. Most of us spend our lives leaping from one deadline to the next. Your marketing plan requires a calendar with hard deadlines reflecting your commitment. Your marketing calendar is the cornerstone of your marketing success.
Your marketing calendar drives the plan
Marketing is calendar-driven. Trying to market your business in bursts isn’t as effective as spreading it out over time. Use the calendar to spread your marketing “touches” over the course of a year.
Personally, I like to calendar my marketing on a spreadsheet.
I figure out my target groups and list them across the top of the sheet. For example, I might list “clergy,” “psychologists,” “social workers,” “lawyers,” “upset fathers,” “hair stylists,” and “accountants.”
Then down the left side, I’ll list the months of the year.
At the intersection of dates and targets, I list the tactic I plan to use to touch the target to remind them that I exist. I find a way to reinforce the marketing stories I tell with each touch.
I plot my calendar in December of each year for the next year. The calendar gives me an organized view. I can scan it to be sure I’m touching each group at regular intervals.
For example, I might email a seminar invitation to lawyers in January, remind them in February, and send them the recording in March. Touch, touch, touch – you get the idea.
Find what works for you
Don’t try to be someone you’re not. You can’t sustain it and you’ll be miserable. Use the marketing approaches you find most enjoyable.
Don’t rely on your assumptions about yourself, either. Test yourself. See what works and what feels good.
Some of us are quick to reject networking. We assume we have the wrong personality for building relationships.
But some of the best networkers are introverts. They listen well, so people like them. The classic loud, bragging extrovert turns off a lot of people.
Success helps us enjoy tactics we’d have skipped if we hadn’t tested. You won’t know until you test.
After trying out some different tactics, settle into the ones you enjoy. Networking (my course) is great for some and completely wrong for others.
An information-rich, educational website or blog is the perfect tactic for certain folks. Some love public speaking. Others enjoy social media. There are lawyers who geek out about online advertising and there are other lawyers who can’t stop calling reporters offering to comment.
Everybody is different. Everyone has different strengths and challenges. Find what works for you and then do it – lots of it.
What’s not in the plan
There are certain approaches to marketing, mostly pitched by vendors, that you won’t find in the plan.
Why? Because they are generally ineffective, frustrating, and often cost more – in time or money – than they are worth.
Don’t bother with these:
1. Don’t buy leads
You’ll get calls. “Are you taking new clients?” they ask. Just hang up. The leads will be terrible.
2. Don’t redesign your website
Redoing your website is fun. It’s especially enjoyable if you can work in a giant photo of yourself.
But you’ll quickly discover that revenues don’t suddenly jump up when you launch the new site. Now is the wrong time to redesign your website.
Should you add educational content? Sure.
Should you add calculators and tools? Yep.
Should you add video? It’ll help a bit.
But don’t redesign the site from the ground up when there are other marketing tactics to employ.
The marketing plan below will allow you a bit of a website refresh if necessary. You can still include that big picture of yourself. But we’ll just tweak a bit instead of starting over entirely.
3. Paying for search engine optimization
There must be legitimate search engine optimization people out there somewhere. But it’s hard to tell because there are so many sleazy operators. They lie, cheat, and steal, and we don’t know enough to figure out whom to trust – if anyone.
I’ve met lawyers who are convinced that their SEO firm is doing magic for them only to discover the statistics were faked.
One lawyer reported a dramatically reduced “bounce-rate” and then figured out that his guru had tweaked a Google Analytics setting which explained the change. There had been no change in visitor behavior.
Another lawyer was given a graph showing steadily increasing traffic only to discover that it couldn’t be confirmed by Google Analytics data.
When you get busy with new clients, your SEO firm will take credit. When business is slow, they’ll blame a search engine algorithm change. Their work is invisible. They operate in a black box. They may mislead you and take your money. Clearly, I am not a fan.
Search engines appreciate valuable, well-written content. Why? Because they need to deliver answers to the questions asked by their searchers.
Search engines especially appreciate it when you create something useful that addresses search queries which previously came up empty. Can you do that without paying for help? Probably. I’ve always found excellent advice on the topic from Search Engine News (I’ve subscribed for more than a decade).
4. Don’t delegate relationships
Relationships are between you and the other person. Keep them close. Set up your own lunches. Message back and forth. Don’t hand it off to your staff. Don’t outsource it. Don’t expect results from building relationships unless you are actually engaged in the relationship.
5. Don’t believe the hype
There is always something new. Much of it was new to the rest of the world three years ago and now suddenly it’s “new” to lawyers today.
Snapchat, Facebook video, Messenger bots, etc, all get their day in the sun. They are not miracle cures for your revenue problem. Don’t jump on the new thing because of the hype unless you’ve got the old proven thing humming along already.
Personally, I love a shiny object, but I’ve learned that the “great results” we’re promised are usually a figment of someone’s imagination – either (1) a vendor who needs to sell something, or (2) an insecure lawyer who loves to talk about himself and his brilliant idea.
Shiny is fun, but not at the expense of an approach that’s proven.
Smooth the way and reduce friction
It’s pointless to generate new inquires if the potential clients are just going to hit roadblocks at your firm and decide to go elsewhere. Get the basics under control before you amp up the marketing.
- Do we answer the phone when it rings?
- Do we promptly return calls, emails, and text messages?
- Do our website contact systems work?
- Can we get prospective clients in quickly?
- Is our office easy to find? Do we send directions?
- Do we remind prospective clients of their appointment?
- Can we accept whatever form of payment the client wishes?
- Do clients leave their initial meeting satisfied?
- Do we follow up?
- Do prospective clients retain us?
Eliminating friction in the intake process has a significant effect. Fixing these problems before the phone starts ringing is critical. Do it now, because this marketing plan works. If you follow this agenda, you’ll have new clients soon.
Here’s the marketing plan
This marketing plan works.
Of course, you have to work the plan.
I’ve released annual plans before and I always get lots of enthusiastic responses from lawyers promising to stick with it for the coming year.
I’m not sure which New Year’s Resolution they drop first: The marketing plan, the diet, or the gym membership.
But if you do what I suggest, you’ll get more clients.
I encourage you to modify this plan for your particular needs. Modify it to fit your practice.
But once you finish planning, execute and stick with it. Don’t modify it after you start. Don’t incorporate the latest scheme based on some salesman. Stick to the plan and keep going.
Here’s your 2018 law firm marketing plan.
1. Create a list
Lists are valuable. Create a big list of anyone who might be useful to your marketing efforts. Include their name, address, e-mail address, and social media addresses (Facebook, Instagram, Snapchat, Twitter, and LinkedIn).
You won’t have all the info for all of your contacts, but don’t stress. This list will be a lifelong work in progress. Start now and add information as you acquire it.
Whom should you include on the list?
Everyone. Include clients, former clients, former classmates, local connections, referral sources, civic group contacts, church friends, neighbors, and anyone else who has the remotest idea that you exist.
You’ll use the list regularly for the next year (and forever), so now is the time to get it organized.
What software should you use to create the list?
Anything that encourages you to get it done. A legal pad and pen are fine. The contact manager in whatever applications you use is better. A specialized software product is great if it’s simple to use.
Add details about each contact. You’ll add more notes over time, but for now record where the contact originated. Was this person from the church directory? Is she a former client? Is she both? Use some sort of simple notation to help you recall how you know each person on the list.
2. Send out invitations to a party
The people you identified right away for your list are the folks who interest you the most. That’s why they came up first.
Plan a party for them. Do it right now. Don’t overthink it.
Hold the party in your office if you have one, or any conference room you can access. Do it in the back of a restaurant. Or do it at your home. It doesn’t matter where the party happens. Worry about the food and drinks later.
Send the invites before you think too much about it, so your anxiety doesn’t have time to stop you. Invite too many people. If they all decide to come, you’ll figure out where to put them and how to buy that much liquor later. Send the invites.
3. Snail mail some letters
Send letters to one-tenth of your existing clients. Use snail mail, not email. (Yep, people still open paper letters from lawyers. Maybe send some fancy notecards because buying stuff feels like progress, right?)
Thank them for allowing you to perform their work and ask whether they’d like to talk to you, at no charge, about any issue. Have them call and schedule a phone conference if they want to talk.
4. Eat some lunch
Call two lawyers from your master list who might refer business to you at some point. Invite each of them to lunch. As usual, don’t overthink it. Just do it.
Enjoy lunch, talk, and get to know one another better. Ask lots of questions. Learn about their lives and businesses. These lawyers are the first of your soon-to-be thriving network of referral sources. It all starts over pasta and salad.
5. Spend a few minutes on Facebook
It’s trendy to unplug, disconnect, and go off the grid. That’s for other people. You need to get yourself wired up, plugged in, and present on the ‘net. For our purposes, Facebook will do the trick.
Make sure everyone who refers business to you is in your e-mail contacts list. Give Facebook access to your list. (It’s automated, so if you’re worried about client confidentiality, segregate your client list from your referral source list.)
Friend all of those people. Don’t get all wound up about crazy Internet stuff like who might see pictures of your kids. (Trust me, nobody wants your kids. We’ve got enough of our own, and they’re driving us nuts.)
Once a month, at a minimum, update your status on Facebook. Just post something simple to remind people that you’re alive. Keep it short and sweet if social media feels awkward for you. Just say, “Still alive and well… In case you were wondering.” As usual, don’t overthink it.
1. Send more snail mail
Send the same letter to the next tenth of your clients. Repeat every month until you finish in October. We’re building a system here, so make sure this happens. You’ll see how the pieces of this system come together each month. Don’t skip steps.
2. Have lunch again
Schedule two more lunches. Continue these lunches each month until November. (See the system?)
What should you talk about at lunch? Ask questions and use this list of conversation starters to keep things going. Be sure to add notes to your list after each lunch so you’ll remember these people. You’re going to see them again.
3. Throw the party
Remember the invitations you sent? Now it’s time to have the party.
Whether you’ve got three people, 30 people, or 300 people, be sure to greet everyone and keep up with the attendees. Add notes to your list to track who showed and who wasn’t able to attend.
Let me just interject, before you ask, about what you serve. It doesn’t matter. Beer and pretzels are fine. Wine and cheese are also fine. Lobster and fancy cocktails are fine too. Your party is about the people, not the snacks. Make people feel special by inviting them, listening to them, and caring about them. They won’t remember the peanuts.
4. Don’t forget about Facebook
Go ahead and post your monthly status update. This time go big and include a picture. Pictures of you with your family will get noticed, so go for it, even if you have an ugly family.
1. Keep sending letters
Continue with the client letters, covering another 10 percent of your list.
I suspect you’re getting bored with sending letters. Nobody said marketing is exciting. This might be the right time to outsource or delegate the letter-sending. We’ve had good luck with virtual assistants for projects like this one. You’re looking for someone who will allow you to set it and forget it.
2. Eat more lunch
Take two new lawyers to lunch. Why lawyers? Because they are a great source of referrals.
I know, you’re gaining weight from the all lunches you’ve already had this year. Life is difficult. Join a gym, okay? The gym is a great place to meet more people, anyway.
If you’re enjoying the lunches, take it up a notch and do more than two a month. I know a lawyer who scheduled eight lunches per week. She ate far too much lunch, but got so busy with work she often didn’t have time for breakfast or dinner. These are good problems to have, right?
3. Write an article
Write an article for a publication. Local business publications are usually good targets, but a blog or other online publication in your market or practice area might be better.
Limit yourself to 750 words and submit it. Tell a story about something interesting (pro tip: remember those two stories you worked on telling above, back in December? This is an important place to use them). If the publication rejects your submission, submit it elsewhere until you get it published.
4. The usual: Keep it up
Post anther Facebook update. Make sure you’re “friends” with all of your contacts. Start “liking” their updates so they notice you’re paying attention. Hitting the “like” button is the easiest marketing you’ll ever do. Like, like, like everything you can find.
1. Update the website
Now you may work on your website, but it’s only a little refresh.
Don’t jump into this project like it’s a brief for the U.S. Supreme Court. Think of it more like a motion to dismiss on a $10,000 breach of contract case that’s way beyond the statute of limitations.
This is not rocket science, so keep it simple. Think of it as a business card with more space for text and pictures.
You need a site with a few pages (contact info, bio, and list of services) and a sleek look. Hire a developer on Upwork for $500 and let him build you something new on WordPress. Don’t overdo it. If you’ve already got a decent site, April is the time for a refresh and update.
Don’t bite off more than you can chew. No video, no blog, and nothing expensive or complicated. Keep it simple, clean, and easy. Incorporate a spot on the site where you can add pages as you create articles like the one you did last month.
2. Amp up the lunches
It’s time to escalate your lunch game. You’ll be doing four lunches this month. That number will continue to grow.
But the good news is that it’s also time to circle back to the lawyers from January. You can take the same two January lawyers to lunch again. A second lunch is always easier than the first. Now you’re old buddies, and there isn’t the “getting to know you” awkwardness.
Take those two folks to lunch and add two new lawyers to the mix. You get bonus points for doing a quick coffee with someone new this month as well. These coffees will serve as the gateway drug to a full-blown lunch down the road.
3. The usual: don’t stop
You’ve now got a bunch of systems in place that keep you top of mind with a growing number of professionals. You’re doing (1) the Facebook updates, (2) the snail mail letters, and (3) the lunches. Keep it going. Don’t take a break.
What should you put in the Facebook update? It really doesn’t matter. The goal is to remind others that you’re alive and kicking. A reference to something that you’re not particularly good at doing (for me, it’s bowling) accompanied by a picture will hit the bullseye. A picture of your kid or your dog will work too. Again, keep “liking” your friends’ updates.
1. Do the usual: Letters, lunches/coffee, and Facebook
Letters, lunches, coffee, and Facebook are your foundation now. Don’t slack off. If you’ve delegated, make sure your assistant has the project on track.
Keep adding two new lawyers to the lunch/coffee plan each month. Also, it’s critical that you follow up with the people you went to lunch with back at the beginning of the year. In May, it’s important to have a second lunch with the folks from February.
2. It’s time for some reviews
We’re going to add something new this month.
Ask your happiest clients and former clients to post reviews on Google, Yelp, and Avvo (if permitted by your state’s rules). These people will be pleased to help. Give them a role in growing the business. Ask them to write the review and be sure to thank them. Shoot for one happy client review each week.
3. Tweak the list
Remember our list of contacts from January? By now you probably have ideas for more contacts, plus additional information about your current contacts. Update the list and keep using it to inspire new additions to your lunch program.
1. Do more of the usual
Letters, lunches, coffee, and Facebook need to happen in June as usual.
Let’s add the reviews we started last month. Shoot for one client review per week going forward. Now your regular tasks include snail mail letters, lunches/coffees, Facebook updates with a picture, and four client reviews per month.
2. Lock down the lunch system
I’ll say less and less about your lunches in future months because you’ve mastered the lunch program.
You’re adding two new lawyers to the list each month, and you’re following up with another lunch with each lawyer during each quarter of the year.
By the end of June, you’ve had lunch – twice – with all the lawyers from January to March. Now you’ve got six more folks to add to the follow-up list from April, May, and June. These folks, along with the January to March group, will join you for lunch during the next three months.
Yes, the group is growing fast. And they’ll all remember you because you’re following up.
3. Take a vacation
You’re doing really well if you’re sticking to this plan. Now, take a week off.
Go somewhere good and enjoy your time away. While you’re traveling, find a nice gift for all of your contacts. Bring them something related to your vacation spot; something you know they’ll appreciate. Gifts are powerful.
1. Continue with the marketing system
You can see what’s happening with the usual stuff we do each month. It’s a system now. It’s happening month after month. It’s how we build a sustainable business. This is an important piece of your evolution.
Each month, you’re sending letters, having lunches and coffee, updating Facebook, and getting client reviews. These monthly activities are your foundation.
2. Add follow-up notes to the system
Your lunch dates have fallen into a pattern. You’ve got a cycle happening. You’re going to see each lawyer four times a year, once every three months.
In between lunches, it’s important to remind them of your name and practice area. Your Facebook posts are helping, but there’s more we can do.
Once a month, during their off months, send them each a personalized e-mail. Send a clipping about something they mentioned at lunch or something they might find useful. Send something funny if nothing useful comes to mind. Keep in touch so they remember you.
3. Join a club
It’s time to level up just a bit. This time you’re going to join a civic group. Something like the Rotary Club.
I know, I know, this isn’t your thing. Well, guess what? You’re going to do it, and it’s going to be better than you think.
By now, you’ve likely been approached about a group by one of your lunch contacts. It’s time to accept the invitation. If you haven’t been invited, it’s time to go looking for one.
1. Keep up with the marketing system
Don’t neglect your foundation: Letters, lunches, coffee, Facebook, and client reviews. Write follow up notes to everyone on your lunch list just to check in. Maintain the cycle: Have lunch/coffee and send a note every 90 days to everyone on the list.
2. It’s time for some media attention
Local media coverage is good. It doesn’t always open the floodgates with new clients, but it builds credibility with referral sources, judges, and others.
Rack your brain for a connection to a local media outlet: TV, radio, or newspaper. You’re bound to know someone who knows someone. Just think it through for now. Ask your contacts. We’ll work on this more next month.
3. It’s time to write another article
Crank out another 750-word article. Get it published in your community and then put it on your website. Be sure to send a link to your network so everyone knows you’re a rock star.
4. Get a key position in your club
Volunteer in the club and take on some responsibility.
Two positions have a big impact. Either (1) direct your energy toward communications (the newsletter, e-mails, or website) so you become visible or (2) get involved in programming so you meet and communicate with the speakers coming to each meeting. Either role will increase your visibility with club members and/or in the community.
1. The usual tasks
Your usual tasks have become quite a system. By now you are…
- Sending snail mail letters,
- Having lunches and coffee dates,
- Sending lunch follow-ups via e-mail,
- Posting Facebook updates,
- Collecting client reviews online,
- Periodically updating to your contact list, and
- Attending club meetings.
2. It’s TV time
Approach that media contact we identified earlier and offer your help. Place a quick call and mention that you’re an expert in your practice area.
Don’t ask about being on the news or in the paper. Just let the contact know that you’re available and willing to help.
Be ready when the contact calls and asks for some help. Be generous and see where it leads.
3. It’s party planning time again
Pull out your list and send out invitations again. It’s time to repeat the party from earlier in the year. Invite some of the folks from the first list plus some new people as well. Be sure to invite everyone from your lunch and coffee dates. This party should be much easier to pull off and will be dramatically less stressful now that you’re nine months into this plan.
1. Keep pushing the marketing system
Now it’s about fighting decay. Don’t let anything slip. The list is growing and the lunches are becoming more frequent as the numbers grow larger. Entropy is the enemy now. Don’t fall into the “we got too busy to market” trap.
2. Shop for gifts
Get ahead of everybody else and start thinking about holiday gifts for key players in your life.
Recognize the people who send you business. Recognize those who contribute to keeping the system healthy and strong. Plan to send something to each important referral source and client.
Some lawyers send mail-order cookies or pears. Those are great gifts. Some reflect on the perfect holiday gift for each individual, but that requires some thinking. October is a good time to start.
3. Let’s party
You already sent the invites, so it’s time to throw the party. It’s critical to host yours before the holiday season heats up. Schedule the event for mid-October or you’ll miss your window. If your year was profitable, go big and hire a caterer. Why not give these folks a party they won’t forget?
1. Work the marketing system
Take a break from client letters. You’ve made it through the client list by doing 10 percent each month for the first 10 months of the year.
Now send holiday cards to everyone. Keep everything else rolling as well. Things are busy in November, but you’re running a system now. Don’t stop.
2. Double down on lunches
November is a key time, before the holidays, to get ahead on lunches with your network. Assume you need to do all of your November/December lunches before November 15. Realistically, that’s four lunches with new lawyers plus 13 follow-ups. That means you need to do two a day, more or less, for the first half of the month so you can take some time off over the holidays without falling behind.
If you’re worried about your waistline, get creative. Breakfast works, for your early-rising contacts, or maybe afternoon tea is an option.
Remember: Entropy is the enemy. This is where you’ll see the system start to decay if you don’t push yourself. Keep it up.
1. The marketing system never sleeps
Keep everything pumping along. December is the stress test for your system. Don’t let it decay, even in the face of holiday-season distractions. Pay careful attention to each element.
2. It’s time to party
Go to the parties. Attend your club holiday party, your bar association party, and your firm party if you have one. Parties give you a chance to efficiently touch base with a lot of people.
Attend, but don’t drink, and don’t get trapped in a corner. Talk to everyone briefly. Work the room like you’re winning, because if you’ve been following this plan, you are winning.
3. Reap the rewards
By the end of the year, you’ve sent all of your clients a letter reminding them that you exist and can help.
You’ve met a bunch of new referral sources and had a chance to get to know them.
You’ve met a ton of new people in your club.
You’ve been recommended numerous times on Google, Yelp, and Avvo.
You’ve likely been published in several places, and you’ve probably been quoted in the local media.
If you followed this plan, you had a good marketing year.
4. Make a new plan
Spend some time in December thinking about next year. Come up with your new marketing plan and take it to the next level. Use this plan as the basis, but tweak the new plan to suit your personal talents, skills, and abilities.
Your next plan will be even better and take you to an even higher level of success.
Now You’ve Got a Plan
That’s the law practice marketing plan for 2018. If you execute on this plan, you’ll have a good year. If you don’t, you’ll probably have a bad year.
If you do what I suggest, clients will call and the revenue will flow. I promise.
For marketing to work, you need to actually do the work. Nothing I outlined above is complicated or difficult. It simply requires diligence and adherence to the system.
At the end of the 12 months, you’ll have a mature business and a functioning marketing machine. This year will feed into the next. Growth from this year will promote even more growth in subsequent years (like compound interest).
This is how you build a thriving practice.
Now that you have the plan, all that’s missing is your commitment and execution. Are you in?